Privacy Policy

Privacy Policy

Information We Collect

we collect information you give us directly. That includes your name, phone number, email address, and property address when you call, fill out a form, or request a roofing estimate.

We also collect details about your roofing project, such as the type of roof, the issue you are facing, and any photos or documents you share with our team.

When you visit our website, we automatically collect certain technical information like your IP address, browser type, device type, and the pages you view. This helps us understand how people use our site.

How We Use Information

We use your information to respond to your request, schedule a roof inspection, prepare an estimate, and complete the work you hired us for.

We may contact you by phone, text, or email about your project, appointment reminders, or follow-up questions. We keep those messages focused on your roofing needs.

We also use website data to improve our site, make our services easier to find, and understand which pages are most helpful to visitors.

Cookies and Tracking

Our website uses cookies and similar tracking technologies. Cookies are small files stored on your device that help the site remember your preferences and understand how you browse.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as smoothly.

We do not use cookies to collect sensitive personal information like your Social Security number or financial account details.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to see how visitors find and use our website. These tools collect anonymous data like page views, time on site, and general location.

These third-party providers have their own privacy policies. We encourage you to review them if you want to understand how they handle data.

We may also use third-party scheduling, messaging, or review platforms to communicate with you. Those platforms only receive the information needed to provide their service.

Data Sharing and Disclosure

We do not sell your personal information. We share it only when it is necessary to run our business or comply with the law.

We may share your information with trusted subcontractors, suppliers, or service providers who help us complete your roofing project. They are required to keep your information confidential.

We may disclose information if required by law, such as in response to a court order, subpoena, or legal process. We may also share information to protect the rights, property, or safety of Washington Roofing Solution, our customers, or others.

Data Retention

We keep your personal information for as long as we need it to provide services, maintain business records, and meet legal requirements.

When your information is no longer needed, we securely delete or destroy it. If that is not possible, we anonymize it so it can no longer be linked to you.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These steps include secure servers, restricted access, and staff training.

No method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we work hard to protect what you share with us.

If you have reason to believe your interaction with us is no longer secure, call us right away at +1 (832) 520-2787.

User Rights

You can ask us what personal information we hold about you and request a copy. You can also ask us to correct or delete your information.

You may opt out of marketing calls, texts, or emails at any time. Just tell us when we contact you, or call our office and we will update your preferences.

If you ask us to delete information we need to keep for legal or business reasons, we will explain what we can and cannot remove.

Children's Privacy

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13.

If you believe a child has given us personal information, please call us at +1 (832) 520-2787. We will delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date at the top.

We encourage you to review this page occasionally so you stay informed about how we protect your information. Your continued use of our website or services after changes are posted means you accept the updated policy.

Contact Information

If you have questions about this Privacy Policy or how we handle your information, we want to hear from you.

Call us at +1 (832) 520-2787. You can also reach us through the contact form on our website. We will respond as quickly as we can.

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